Privacy Notice

Our Commitment to Privacy

At Creative Infosolutions Inc., protecting your personal information is fundamental to the trust our customers, partners, employees, and website visitors place in us. We are committed to processing personal data responsibly, transparently, and securely in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable issuances of the National Privacy Commission.

This Privacy Notice explains how we collect, use, store, share, and protect your personal information when you interact with our website, services, events, products, and business operations.

Information We Collect

We may collect personal information directly from you or through your authorized representatives and interactions with our website and services. Such information may include:

  • Full name
  • Company name and job title
  • Email address
  • Telephone and mobile numbers
  • Business or mailing address
  • Inquiry, registration, and event participation details
  • Device, browser, IP address, and website usage information
  • Other information voluntarily provided to us

How We Use Your Information

We process personal information only for legitimate business purposes, including:

  • Providing products, solutions, and professional services
  • Responding to inquiries, requests, and support concerns
  • Managing business relationships and contractual obligations
  • Delivering product updates, service notifications, and event invitations
  • Improving customer experience and website performance
  • Conducting analytics, research, and business planning activities
  • Protecting our systems, assets, and business operations
  • Complying with applicable legal, regulatory, and contractual requirements

Legal Basis for Processing

We process personal information based on one or more lawful grounds, including your consent, the performance of a contract, compliance with legal obligations, protection of legitimate business interests, or other lawful bases permitted under applicable privacy laws.

Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance user experience, improve website functionality, measure performance, and understand how visitors interact with our services.

You may modify your browser settings to manage or disable cookies. However, some website features may not function properly if cookies are disabled.

Sharing of Personal Information

Creative Infosolutions Inc. does not sell personal information. Personal data may be shared only when necessary with:

  • Authorized employees and personnel
  • Affiliated companies and business partners
  • Technology vendors, suppliers, and service providers
  • Professional advisers, auditors, and consultants
  • Government agencies and regulatory authorities when required by law

All third parties engaged by Creative Infosolutions Inc. are expected to maintain appropriate confidentiality and security measures to safeguard personal information.

Data Security

We maintain reasonable and appropriate organizational, physical, and technical security measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, destruction, or other unlawful processing activities.

These measures include access controls, employee awareness training, secure infrastructure, network protection mechanisms, data backup procedures, continuous monitoring, and regular security reviews.

Your Privacy Rights

Subject to applicable laws and regulations, you may exercise the following rights regarding your personal information:

  • Right to be informed
  • Right of access
  • Right to object
  • Right to rectification
  • Right to erasure or blocking
  • Right to data portability
  • Right to lodge a complaint with the National Privacy Commission
  • Right to claim damages where applicable under the law

Contact Our Data Protection Officer

Creative Infosolutions Inc.

Data Protection Officer
Alveo Park Triangle Tower
Unit 2908, 29th Floor
32nd Street corner 11th Avenue
Bonifacio Global City, Taguig City, Philippines

Email: mmararang@creative.com.ph

If you have questions, concerns, requests, or complaints regarding how your personal information is processed, stored, or protected, please contact our Data Protection Officer. We will make reasonable efforts to respond promptly and address your concerns in accordance with applicable privacy laws.
Last Updated: September 2026